444gk Privacy Policy — How We Handle Your Data

444gk ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all registered players and site visitors. This Privacy Policy sets out in clear terms what data we collect, the purposes for which it is used, with whom it may be shared, how long it is retained, and the rights available to you as a data subject. This Policy applies to all use of the 444gk website and any services accessed through it.

By creating an account on 444gk, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should not use the 444gk platform. This Policy is to be read alongside the 444gk Terms and Conditions, which together govern your relationship with the platform.

444gk collects personal data from players through several channels: directly when you register an account, when you interact with the cashier, when you use the platform, and automatically through cookies and technical logs. The categories of personal data we may collect include the following:

• Identity data: your full name, date of birth, and gender as provided during registration and KYC verification. This data is used to confirm your identity, verify your age (you must be 21 or older), and prevent fraudulent account creation.
• Contact data: your mobile phone number and email address. Used to communicate account information, transaction confirmations, support responses, and (where you have opted in) promotional communications.
• KYC and identity verification documents: government-issued photo identification (National ID or passport), proof of address, and any supplementary documents required to satisfy our anti-money-laundering and know-your-customer obligations.
• Financial and transaction data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers used for deposits and withdrawals), transaction amounts, dates, and account balance history. This data is required to process payments and maintain accurate financial records.
• Technical and usage data: IP address, device type, browser type and version, operating system, referring URLs, pages visited within 444gk, session duration, and clickstream data. This data is collected automatically and is used for platform security, fraud detection, and to improve user experience.

444gk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where health-related information is voluntarily disclosed by a player in the context of a responsible gaming self-exclusion request, in which case it is used solely to apply the requested restriction.

444gk is required to conduct Know Your Customer (KYC) verification on all players before processing withdrawals and in certain other circumstances. KYC is a standard practice in the online gaming industry and is required to prevent financial crime, protect minors, and verify that players meet the minimum age requirement of 21 years.

KYC verification at 444gk may require players to submit the following types of documentation:

• Proof of identity: a clear, legible photograph of a government-issued photo identification document. Acceptable documents include Bangladesh National Identity Card (NID) or a valid passport. The document must show your full name, date of birth, and photograph.
• Proof of address: a recent utility bill, bank statement, or other official document showing your current residential address in Bangladesh. The document must be dated within the past three months.
• Selfie verification: a photograph of you holding your identity document, taken at the time of the verification request, to confirm that the document belongs to the person making the request.

KYC documents submitted to 444gk are processed and stored securely. They are used solely for the purpose of identity verification and regulatory compliance and are not shared with third parties except as described in Clause 5 of this Policy (Sharing Your Information). Players who fail to complete KYC verification when requested may have their withdrawal requests placed on hold until verification is completed.

444gk does not sell your personal data. We share personal data with third parties only in the limited circumstances described below:

• Payment service providers: mobile wallet operators (bKash, Nagad, Rocket, Upay) receive the transaction data necessary to process your deposits and withdrawals. These providers operate their own privacy policies and security standards.
• Identity verification and KYC partners: third-party KYC service providers who assist 444gk in verifying player identities, performing document authentication, and conducting anti-money-laundering screening. These partners are contractually bound to handle your data in accordance with applicable data protection standards.
• Legal and regulatory authorities: where 444gk is required by applicable law, court order, or regulatory directive to disclose personal data to law enforcement agencies, financial regulators, or other government authorities, we will comply with such obligations. We will notify you of such disclosure where we are legally permitted to do so.
• Platform technology partners: hosting providers, database managers, security monitoring services, and platform analytics providers who process personal data on behalf of 444gk solely to deliver the platform's technical infrastructure. These providers are engaged under strict data processing agreements and may not use your data for their own purposes.

In all cases where personal data is shared with third parties, 444gk takes reasonable steps to ensure that the recipient handles the data securely and in accordance with applicable privacy standards. 444gk does not transfer personal data internationally except where necessary for KYC processing or platform hosting, and where appropriate safeguards are in place.

444gk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data (name, contact details, KYC documents, transaction history) is retained for the duration of your active account and for a defined period following account closure, to comply with financial record-keeping and anti-money-laundering requirements. The standard post-closure retention period is five years, unless a longer period is mandated by applicable law.

Technical log data (IP addresses, session records) is retained for a shorter period — typically 90 days — unless a specific log entry is required to be retained for longer as part of an ongoing security investigation or legal proceeding. Once a retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an individual. Players may request early deletion of their personal data by contacting 444gk support, subject to any legal retention obligations that override a deletion request.

444gk takes the security of personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the platform, encrypted storage for sensitive data at rest, access controls that restrict internal access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of the platform's technical infrastructure, and automated monitoring systems that detect and flag anomalous account activity in real time.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, 444gk will take immediate steps to contain the breach, assess its scope, and notify affected players as soon as reasonably practicable. Players are encouraged to use strong, unique passwords for their 444gk accounts and to contact support immediately if they suspect unauthorised access to their account.

The 444gk platform does not contain links to external third-party websites. This Privacy Policy applies solely to the 444gk website and the services it provides. If for any reason you access a third-party website from outside the 444gk platform (for example, a payment provider's own website), 444gk is not responsible for that website's privacy practices and recommends that you review the relevant third party's own privacy policy before submitting any personal data to it.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how 444gk handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist registered players across Bangladesh, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Support email: [email protected] (plain text — not a clickable link). Please include your registered mobile number, a brief description of your privacy query or request, and — if you are exercising a specific data right — an indication of which right you wish to exercise. 444gk will verify your identity before processing any data access, rectification, or erasure request.